With our service, you are in total control of your lead flow. You may pause leads, request more leads or slow down the leads at anytime. Just head over here: https://www.support.close-ai.com/lead-adjustments

It varies. It will be a least 1-3 business days (since we have to set your campaign up internally to even start generating leads). Sometimes we'll start to get you leads right away, other times it could take a few days or even a week or more. It depends on many factors, but rest assured we are working very hard in the background for you.

When we make a Booking you are automatically charged. Because we take so much effort on the front end to call and qualify the lead, once we do, that is when the lead fee is deducted from your account.

As a rule, the leads we send to you are final. It takes a huge amount of resources, time and money to generate a lead worthy to send to you. In order to make this program a win/win for both of us, this is a firm policy and it's the reason we spend so much effort on the front end to vet these leads in the 1st place.

If your close rate was 100%, that's be great right? It's not going to be, and it doesn't need to be. Leads might not close for a variety of reasons; some you control, some you don't. Circumstances change, personalities sometimes don't mesh, a lead might decide not to sell ultimately. But that's ok! You don't need a 100% close rate to make this a HUGE win.

We do not offer lead credits for unresponsive leads. However our team will engage them for you

Our goal for you is to make at least 100% ROI from this program. So do some internal math. How much do you make per deal on average? Divide the cost you're paying by that number. That's your break even # of conversions needed. Now divide that by 2. That'll get you to 100% ROI and so that's the number of leads you'll need to receive, to close 1. Chances are you'll be in great shape to achieve this if you keep the big picture in mind. We have many many clients who count us as a key reason for massive growth in their business - so you're in great company!

You take over. We recommend reaching out to the lead personally to introduce yourself, even prior to the appointment. Make sure you stay in touch with the lead and be HELPFUL in your approach to them. The longer you speak to them, the more rapport you build, the more value you add in that initial conversation, the more likely it is they will list their house with you.

Yes. That means you might get 2 or more leads in 1 day. That also means you will be billed automatically for each lead that we generate, so keep that in mind! If you want to pause service, simply come to https://support.close-ai.com/ to fill out our change of service form. We can re-start you anytime. It is your responsibility to let us know if you want to stop service!

Yes we do! We can set it up at no extra charge! Please contact your client success manager here via call or text +1 833-973-1622  

No problem, just click Message us on Slack! We're more than happy to help. (We will set up your Slack account on our onboarding call which is on Step 4)